Basic course of 4 hours free
Completion certificate
AI tutor
Practical activities
Online and lifelong course
What will I learn?
Elevate your Business Intelligence skills with our CRM Course, designed for professionals seeking to master customer relationship management. Dive into data analysis techniques, learn to identify patterns, and utilise tools for customer insights. Develop effective reporting and sales strategies, including personalised marketing and customer reactivation plans. Understand CRM systems' key features and benefits, and implement successful CRM strategies with clear KPIs. Join now to transform data into actionable business intelligence.
Weekly live mentoring sessions
Count on our team of specialists to help you weekly
Imagine learning something while clearing your doubts with people who already work with it? At Apoia this is possible
Have access to open rooms with various market professionals
Expand your network
Exchange experiences with specialists from other areas and solve your professional challenges.
Learning outcomes
Strengthen the development of the practical skills listed below
Master data analysis: Uncover patterns and trends in customer data.
Craft effective reports: Communicate insights clearly and concisely.
Develop sales strategies: Create personalised marketing and engagement plans.
Segment customers: Identify high-value leads and inactive customers.
Implement CRM systems: Plan, track, and measure success effectively.