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Service Design Course

What will I learn?

Elevate your design expertise with our Service Design Course, designed for design professionals keen to innovate. Dive into prototyping and iteration, mastering low-fidelity prototypes and digital tools. Embrace user-centred design with empathy mapping and accessibility strategies. Seamlessly integrate physical and digital services, ensuring a top-notch user experience. Explore urban mobility systems and refine your skills in service blueprinting, UI/UX, and user feedback. Join us to transform your design approach today!

Apoia's Differentials

Online and lifetime course
Certificate following educational standards
PDF summaries for download
Online support always available
Select and arrange the chapters you wish to study
Set the course workload
Practical activities marked instantly
Study anytime, without needing internet access

Develop skills

Strengthen the development of the practical skills listed below

Master prototyping: Create and refine low-fidelity digital prototypes.

User empathy: Develop personas and empathy maps for user-centred design.

Seamless integration: Blend physical and digital touchpoints effortlessly.

Urban mobility insights: Analyse challenges and solutions in urban systems.

Effective feedback: Collect, analyse, and iterate based on user insights.

Suggested summary

Workload: between 4 and 360 hours

Before starting, you can change the chapters and the workload.

  • Choose which chapter to start with
  • Add or remove chapters
  • Increase or decrease the course workload

Examples of chapters you can add

You will be able to generate more chapters like the examples below

This is a free course, focused on personal and professional development. It is not equivalent to a technical, undergraduate, or postgraduate course, but offers practical and relevant knowledge for your professional journey.