
Basic course of 4 hours free
Completion certificate
AI tutor
Practical activities
Online and lifelong course
What will I learn?
Improve your retail security skills with our comprehensive Shoplifting Course, designed for retail professionals looking to effectively combat theft. Understand the psychology and methods of shoplifters, become proficient in observation and surveillance, and learn how to balance security with excellent customer service. Through role-playing and scenario planning, develop strong response plans and understand legal and ethical considerations. Equip yourself with practical, high-quality knowledge to protect your store and ensure a safe shopping environment.
Live mentoring rooms weekly
Count on our team of specialists to help you weekly
Imagine learning something while clearing your doubts with people who already work with it? At Apoia this is possible
Have access to open rooms with various market professionals
Expand your network
Exchange experiences with specialists from other areas and solve your professional challenges.
Learning outcomes
Strengthen the development of the practical skills listed below
Detect shoplifting behaviors: Identify signs and techniques used by shoplifters.
Master surveillance: Implement discreet and effective monitoring strategies.
Improve conflict resolution: Balance security with excellent customer service.
Develop response plans: Create protocols for handling suspected shoplifters.
Understand legalities: Navigate legal rights and ethical considerations confidently.