Email Etiquette: Write More Effective Emails at Work Course

Preview certificate

What will I learn?

Enhance your communication skills with our Email Etiquette: Writing More Effective Emails for the Workplace Course. Designed for professionals, this course enables you to master writing concise emails, manage response times effectively, and utilise CC and BCC appropriately. Learn to craft impactful subject lines, maintain a professional tone, and avoid common email mistakes. Improve clarity and tone, structure your messages for maximum impact, and understand cultural nuances in greetings and sign-offs. Enrol now to transform your email communication!

Apoia's Unique Features

Lifetime access to online courses
Certificate adhering to educational standards
Printable PDF summaries
Online support available at all times
Select and arrange the chapters you wish to study
Customize your course schedule
Instant feedback on practical activities
Study at your convenience, without needing an internet connection

Develop skills

Strengthen the development of the practical skills listed below

Master writing concise emails: Write clear, direct messages for effective communication.

Optimise response times: Set and manage expectations for timely replies.

Use CC and BCC wisely: Know when and how to include recipients effectively.

Craft impactful subject lines: Create attention-grabbing, relevant headers.

Maintain a professional tone: Balance formality and friendliness in emails.

Suggested summary

Workload: between 4 and 360 hours

Before starting, you can change the chapters and workload.

  • Choose which chapter to start with
  • Add or remove chapters
  • Increase or decrease the course workload

Examples of chapters you can add

You will be able to generate more chapters like the examples below

This is a free course focused on personal and professional development. It is not equivalent to a technical, undergraduate, or postgraduate course, but it offers practical and relevant knowledge for your professional journey.