Frictionless Sales Course

Preview certificate

What will I learn?

Improve your retail sales skills with our Frictionless Sales Course, designed to simplify your sales process and boost customer satisfaction. Explore customer journey mapping, personalization techniques, and feedback implementation to improve customer experiences. Learn to make data-driven decisions, integrate modern sales tools, and automate CRM systems. Learn to identify sales bottlenecks, measure success with key performance indicators (KPIs), and implement effective change management strategies. Join now to transform your sales approach and achieve better results.

Apoia's Unique Features

Lifetime access to online courses
Certificate adhering to educational standards
Printable PDF summaries
Online support available at all times
Select and arrange the chapters you wish to study
Customize your course schedule
Instant feedback on practical activities
Study at your convenience, without needing an internet connection

Develop skills

Strengthen the development of the practical skills listed below

Master customer journey mapping for smoother sales experiences.

Utilize data-driven decisions to improve sales strategies.

Implement CRM systems for efficient sales process automation.

Identify and reduce sales process bottlenecks effectively.

Apply personalization techniques to increase customer satisfaction.

Suggested summary

Workload: between 4 and 360 hours

Before starting, you can change the chapters and workload.

  • Choose which chapter to start with
  • Add or remove chapters
  • Increase or decrease the course workload

Examples of chapters you can add

You will be able to generate more chapters like the examples below

This is a free course focused on personal and professional development. It is not equivalent to a technical, undergraduate, or postgraduate course, but it offers practical and relevant knowledge for your professional journey.