Professional Receptionist Course

CertificatePreview

Content always updated in your course.

Basic course of 4 hours free

Completion certificate

AI tutor

Practical activities

Online and lifelong course

What will I learn?

Level up your dental clinic skills with our Professional Receptionist Course, specially designed for dental professionals striving for top-notch performance. Master the know-how of compiling patient info, submitting reports, and documenting communications. Learn to handle patient queries, manage appointments, and interact effectively with patients. Boost your ability to facilitate communication between staff and patients, and prioritise messages for the dentists. This concise, high-quality course ensures you shine in every aspect of dental clinic management.

Live mentoring sessions weekly

Count on our team of specialists to assist you weekly

Imagine learning something while clearing your doubts with people already working in the field? At Apoia, this is possible

Access open sessions with various professionals


Expand your network


Exchange experiences with specialists from other domains and overcome your professional challenges.

Learning outcomes

Strengthen the development of the practical skills listed below

Master patient documentation: Compile and submit accurate dental records efficiently.

Handle inquiries: Address questions on insurance, payment, and dental procedures with confidence.

Enhance patient interaction: Manage complaints and expectations professionally.

Optimise scheduling: Create and adjust appointment schedules smoothly.

Improve staff communication: Facilitate clear and effective communication between dentists and patients.