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Service Design Course

What will I learn?

Level up your design skills with our Service Design Course, ah! It's specially designed for design pros who want to innovate. Learn how to prototype and iterate, becoming a master of low-fidelity prototypes and digital tools. Use user-centred design by doing empathy mapping and learning about accessibility. Integrate physical and digital services like a pro, ensuring the user experience is tip-top. Look at urban mobility systems and sharpen your skills in service blueprinting, UI/UX, and user feedback. Join us and chiong your design approach today!

Apoia's Unique Benefits

Online course with lifetime access
Certificate aligned with educational standards
Printable PDF summaries
24/7 online support
Select and organise the chapters you want to study
Customise your course workload
Instant feedback on practical activities
Study anytime, no internet required

Build skills

Enhance your practical skills in the areas listed below

Master prototyping: Create and refine low-fidelity digital prototypes, steady pom pi pi!

User empathy: Develop personas and empathy maps for user-centred design, can or not?

Seamless integration: Blend physical and digital touchpoints effortlessly, no problem!

Urban mobility insights: Analyse challenges and solutions in urban systems, so smart!

Effective feedback: Collect, analyse, and iterate based on user insights, confirm plus chop!

Suggested summary

Workload: between 4 and 360 hours

Before starting, you can change the chapters and the workload.

  • Choose which chapter to start with
  • Add or remove chapters
  • Increase or decrease the course workload

Examples of chapters you can add

You will be able to generate more chapters like the examples below

This is a free course, focused on personal and professional development. It is not equivalent to a technical, undergraduate, or postgraduate course, but it offers practical and relevant knowledge for your professional journey.