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  3. Working With Difficult People Course

Working With Difficult People Course

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Content always updated in your course.


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Basic course of 4 hours free

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Completion certificate

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AI tutor

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Practical activities

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Online and lifelong course

Learn how the plans work

Values after the free period

Free basic course

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Complete unitary course

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Annual subscription

Unlimited online content

... monthly

Workload:18 hours

What will I learn?

Level up your firefighting career with our "Working with Difficult People Course," designed to equip you with essential skills for high-pressure environments, hor. Learn how to lead and influence without authority, motivate your team, and implement lasting behavioural change. Build a positive team culture by fostering trust, collaboration, and inclusivity. Master stress management techniques and effective communication to resolve conflicts and understand team dynamics. Confirm plus chop elevate your professional capabilities today.

Live mentoring sessions weekly

Count on our team of specialists to assist you weekly

Imagine learning something while clearing your doubts with people already working in the field? At Apoia, this is possible

Access open sessions with various professionals


Expand your network


Exchange experiences with specialists from other domains and overcome your professional challenges.

Learning outcomes

Strengthen the development of the practical skills listed below

Influence without authority: Master persuasion to lead effectively in any situation, can or not?

Resolve conflicts: Develop negotiation and mediation skills for smooth teamwork, steady pom pi pi.

Manage stress: Learn techniques to stay calm and support others under pressure, don't play play.

Build team trust: Foster respect and collaboration for a positive work culture, like that then can.

Communicate effectively: Enhance listening and feedback skills for clear interactions, talk properly, lah.