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Customer Experience (CX) Designer Course

What will I learn?

Level up your marketing career with our Customer Experience (CX) Designer Course. Go deep into e-commerce website usability, mastering how users find their way around, responsive design that works on any device, and meeting accessibility standards. Learn how to make things more personal for users with recommendation systems and content that changes depending on the user. Sharpen your presentation skills and map out customer journeys to spot and fix what's bugging them. Come up with solutions using design thinking and put in place ways to get feedback that actually work. Join now to change how customers interact with you and make the business more successful.

Apoia's Unique Benefits

Online course with lifetime access
Certificate aligned with educational standards
Printable PDF summaries
24/7 online support
Select and organise the chapters you want to study
Customise your course workload
Instant feedback on practical activities
Study anytime, no internet required

Build skills

Enhance your practical skills in the areas listed below

Master how users find their way around a website for a smooth experience.

Put in place responsive design that works on all kinds of devices.

Use personalisation to get people more involved.

Map out customer journeys to see where the problems are.

Come up with solutions using design thinking and feedback.

Suggested summary

Workload: between 4 and 360 hours

Before starting, you can change the chapters and the workload.

  • Choose which chapter to start with
  • Add or remove chapters
  • Increase or decrease the course workload

Examples of chapters you can add

You will be able to generate more chapters like the examples below

This is a free course, focused on personal and professional development. It is not equivalent to a technical, undergraduate, or postgraduate course, but it offers practical and relevant knowledge for your professional journey.