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  3. Operational Excellence Foundations Course

Operational Excellence Foundations Course

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Content always updated in your course.


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Basic course of 4 hours free

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Completion certificate

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AI tutor

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Practical activities

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Online and lifelong course

Learn how the plans work

Values after the free period

Free basic course

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Complete unitary course

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Annual subscription

Unlimited online content

... monthly

Workload:18 hours

What will I learn?

Level up your operational skills with the Operational Excellence Foundations Course, geared towards operations professionals looking to boost efficiency and get results. Go deep into root cause analysis with tools like the 5 Whys and Fishbone Diagram, become a pro at process mapping, and explore lean management techniques. Learn to write good reports, plan implementations, and set KPIs. This course empowers you to spot bottlenecks, automate processes, and make sure things are always improving, all at your own pace, ah!

Live mentoring sessions weekly

Count on our team of specialists to assist you weekly

Imagine learning something while clearing your doubts with people already working in the field? At Apoia, this is possible

Access open sessions with various professionals


Expand your network


Exchange experiences with specialists from other domains and overcome your professional challenges.

Learning outcomes

Strengthen the development of the practical skills listed below

Master Root Cause Analysis: Solve problems using 5 Whys and Fishbone techniques, can or not?

Implement Lean Strategies: Boost efficiency with automation and process re-engineering, steady pom pi pi.

Map Critical Processes: Identify and visualise key operational workflows, confirm plus chop.

Excel in Reporting: Write clear reports and communicate effectively with stakeholders, sure win.

Drive Continuous Improvement: Monitor progress and adjust strategies for success, no problem.