Retail Course
What will I learn?
Level up your retail career with our comprehensive Retail Course, designed for professionals looking to do well in Singapore's fast-paced retail scene. Master customer service, including how to handle complaints and understand what customers want, while sharpening your communication skills. Discover merchandising techniques like product placement and visual principles. Improve the customer experience through loyalty programmes and personalisation. Learn sales strategies, including upselling and building rapport, and get good at the basics of inventory management. Sign up now to boost your retail skills!
Apoia's Unique Benefits
Build skills
Enhance your practical skills in the areas listed below
Master customer service: Resolve complaints and understand customer needs effectively.
Optimise merchandising: Implement product placement and visual merchandising strategies.
Enhance customer experience: Develop loyalty programmes and personalise retail interactions.
Boost sales techniques: Excel in upselling, cross-selling, and closing sales efficiently.
Manage inventory: Track stock, handle overstock, and plan replenishment strategies.
Suggested summary
Workload: between 4 and 360 hours
Before starting, you can change the chapters and the workload.
- Choose which chapter to start with
- Add or remove chapters
- Increase or decrease the course workload
Examples of chapters you can add
You will be able to generate more chapters like the examples below
This is a free course, focused on personal and professional development. It is not equivalent to a technical, undergraduate, or postgraduate course, but it offers practical and relevant knowledge for your professional journey.