Basic course of 4 hours free
Completion certificate
AI tutor
Practical activities
Online and lifelong course
What will I learn?
Level up your retail career with our Sales Assistant Course, designed to equip you with the essential skills for success. Master sales techniques like upselling, cross-selling, and closing deals. Improve your communication with active listening and using open-ended questions. Handle customer objections confidently, and get advanced product knowledge so you can match what customers need. Learn to personalise interactions and create a good shop atmosphere, making sure customers are happy and boosting your sales performance.
Live mentoring sessions weekly
Count on our team of specialists to assist you weekly
Imagine learning something while clearing your doubts with people already working in the field? At Apoia, this is possible
Access open sessions with various professionals
Expand your network
Exchange experiences with specialists from other domains and overcome your professional challenges.
Learning outcomes
Strengthen the development of the practical skills listed below
Master upselling: Increase sales by suggesting extra products effectively.
Build rapport: Connect with customers to grow trust and loyalty.
Overcome objections: Handle customer worries with confidence and solutions.
Personalise interactions: Customise experiences to fit each customer's needs.
Understand trends: Keep up to date with fashion styles to give customers better advice.