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Shoplifting Course

What will I learn?

Improve your retail security skills with our comprehensive Shoplifting Course, made for retail staff who want to fight theft effectively. Understand the psychology and methods of shoplifters, become good at watching and monitoring, and learn how to balance security with great customer service. Through role-play and planning for different situations, build strong response plans and know the legal and ethical stuff. Get practical, top-quality knowledge to protect your shop and make sure customers can shop safely.

Apoia's Unique Benefits

Online course with lifetime access
Certificate aligned with educational standards
Printable PDF summaries
24/7 online support
Select and organise the chapters you want to study
Customise your course workload
Instant feedback on practical activities
Study anytime, no internet required

Build skills

Enhance your practical skills in the areas listed below

Spot shoplifting behaviours: Learn to recognise the signs and ways shoplifters try to steal.

Get good at surveillance: Use smart and subtle ways to keep an eye on things.

Get better at handling difficult situations: Balance security with giving excellent customer service.

Make response plans: Create rules for what to do when you think someone is shoplifting.

Know the law: Understand your legal rights and what's ethically right to do with confidence.

Suggested summary

Workload: between 4 and 360 hours

Before starting, you can change the chapters and the workload.

  • Choose which chapter to start with
  • Add or remove chapters
  • Increase or decrease the course workload

Examples of chapters you can add

You will be able to generate more chapters like the examples below

This is a free course, focused on personal and professional development. It is not equivalent to a technical, undergraduate, or postgraduate course, but it offers practical and relevant knowledge for your professional journey.