Basic course of 4 hours free
Completion certificate
AI tutor
Practical activities
Online and lifelong course
What will I learn?
Improve your retail security skills with our comprehensive Shoplifting Course, made for retail staff who want to fight theft effectively. Understand the psychology and methods of shoplifters, become good at watching and monitoring, and learn how to balance security with great customer service. Through role-play and planning for different situations, build strong response plans and know the legal and ethical stuff. Get practical, top-quality knowledge to protect your shop and make sure customers can shop safely.
Live mentoring sessions weekly
Count on our team of specialists to assist you weekly
Imagine learning something while clearing your doubts with people already working in the field? At Apoia, this is possible
Access open sessions with various professionals
Expand your network
Exchange experiences with specialists from other domains and overcome your professional challenges.
Learning outcomes
Strengthen the development of the practical skills listed below
Spot shoplifting behaviours: Learn to recognise the signs and ways shoplifters try to steal.
Get good at surveillance: Use smart and subtle ways to keep an eye on things.
Get better at handling difficult situations: Balance security with giving excellent customer service.
Make response plans: Create rules for what to do when you think someone is shoplifting.
Know the law: Understand your legal rights and what's ethically right to do with confidence.