Basic course of 4 hours free
Completion certificate
AI tutor
Practical activities
Online and lifelong course
What will I learn?
Level up your retail sales skills with our Frictionless Sales Course, designed to make your sales process smoother and boost customer satisfaction. Dig into customer journey mapping, personalisation techniques, and acting on feedback to improve the customer experience. Become a pro at making decisions based on data, integrating the latest sales tools, and automating CRM systems. Learn to spot sales bottlenecks, measure success using key performance indicators, and put effective change management strategies in place. Sign up now to transform your sales approach and get results, lah!
Live mentoring sessions weekly
Count on our team of specialists to assist you weekly
Imagine learning something while clearing your doubts with people already working in the field? At Apoia, this is possible
Access open sessions with various professionals
Expand your network
Exchange experiences with specialists from other domains and overcome your professional challenges.
Learning outcomes
Strengthen the development of the practical skills listed below
Master customer journey mapping for a really smooth sales experience, hor.
Use data-driven decisions to make your sales strategies better, can.
Implement CRM systems to automate sales efficiently, sia.
Spot and reduce sales process bottlenecks effectively, you know.
Apply personalisation techniques to boost customer satisfaction, confirm.