Basic course of 4 hours free
Completion certificate
AI tutor
Practical activities
Online and lifelong course
What will I learn?
Level up your career in the travel and tourism scene with our Hotel Receptionist Course. Pick up essential skills in top-notch customer service, cultural understanding, and clear communication. Learn emergency procedures, time management, and hotel tech to make guests' stays even better. Learn how to handle difficult customers, manage sticky situations, and keep customers coming back. This straight-to-the-point, high-quality course is perfect for busy working people who want practical, real-world know-how to shine in hotel front desk jobs.
Live mentoring sessions weekly
Count on our team of specialists to assist you weekly
Imagine learning something while clearing your doubts with people already working in the field? At Apoia, this is possible
Access open sessions with various professionals
Expand your network
Exchange experiences with specialists from other domains and overcome your professional challenges.
Learning outcomes
Strengthen the development of the practical skills listed below
Master crisis management: React fast to emergencies with no sweat.
Enhance cultural sensitivity: Give everyone good service, no matter where they're from.
Excel in customer service: Keep customers happy by knowing what they want and giving it to them.
Optimise time management: Know what's important and handle distractions like a pro.
Leverage hotel technology: Use booking systems and management software like a boss.