Customer Service Specialist Course
What will I learn?
Make your bar and restaurant service way better with our Customer Service Specialist Training. This training go help you get better at listening to customer feedback, solving problem way weh nor go cause fight, and understanding how customer dem behave. You go learn how to talk good, manage your time well, and solve problem quick-quick so customer dem go happy and always come back. You go learn how to collect feedback and use am, how to talk to people nice way, and how to handle complain dem with respect. This training nor too long, but e get quality and e go give you power to shine even when pressure dey and to put the important thing dem first.
Apoia's Unique Features
Develop skills
Enhance the development of the practical skills listed below
Learn how to settle fight: Know how to solve disagreement dem with smartness and respect.
Improve how you talk to people: Talk clear, show respect, and make sure people understand you.
Get better at managing time: Know which thing important pass and do am fast, even when pressure dey.
Make customer dem happy: Understand wetin dem want and handle complain dem well.
Use feedback: Look at wetin customer dem talk and use am to make thing dem better.
Suggested summary
Workload: between 4 and 360 hours
Before starting, you can adjust the chapters and the workload.
- Choose which chapter to begin with
- Add or remove chapters
- Adjust the course workload
Examples of chapters you can add
You will be able to generate more chapters like the examples below
This is a free course focused on personal and professional growth. It is not equivalent to a technical, undergraduate, or postgraduate course, but offers practical and relevant knowledge for your professional journey.