Complaint Resolution Technician Course
What will I learn?
Carry your call center work go up small small with we Complaint Resolution Technician Training. Learn customer service way better pass before, like how to mek customer them trust you and how to handle difficult talk, so that dem go happy. Sharpen your ear to listen good and show dem say you understand. Learn bout internet service too, so you go fit fix problem quick quick. Get brain to solve problem and learn how to write down everything wey happen, so we fit do am better next time. Join now, so you go sabi settle complaint quick and proper.
Apoia's Unique Features
Develop skills
Enhance the development of the practical skills listed below
Mek customer trust you: Learn di correct way to mek dem believe you and feel safe.
Manage strong head talk: Handle difficult talk wid easy and proper.
Troubleshoot internet wahala: Find out and fix internet problem fast fast.
Find proper solution dem: Make strong plan dem to settle customer dem complaint.
Look service data well well: See pattern dem and use am to mek service betta through data.
Suggested summary
Workload: between 4 and 360 hours
Before starting, you can adjust the chapters and the workload.
- Choose which chapter to begin with
- Add or remove chapters
- Adjust the course workload
Examples of chapters you can add
You will be able to generate more chapters like the examples below
This is a free course focused on personal and professional growth. It is not equivalent to a technical, undergraduate, or postgraduate course, but offers practical and relevant knowledge for your professional journey.