Customer Service Skills Course
What will I learn?
Boost your career for call centre work with our Customer Service Skills Training. We go teach you proper problem-solving ways, good communication, and how to settle problem wit customers dem. You go sabi how to feel for customer dem and use your head correct so you can build good relationship and trust wit dem. You go learn how to handle wetin customer dem say, measure if dem happy, and make things better all the time. You go put important things first and behave professional even when pressure dey. Join us now so you can change your customer service skills and make customer dem feel alright!
Apoia's Unique Features
Develop skills
Enhance the development of the practical skills listed below
Sabi solve problem quick-quick: Find and use good solutions sharp-sharp.
Get better communication skills: Use your mouth and body language well-well.
Build customer trust: Make strong relationship with customer dem by doing the right thing.
Manage conflicts: Settle wahala dem with respect and good talk.
Use time wisely: Balance your work and put customer dem needs first.
Suggested summary
Workload: between 4 and 360 hours
Before starting, you can adjust the chapters and the workload.
- Choose which chapter to begin with
- Add or remove chapters
- Adjust the course workload
Examples of chapters you can add
You will be able to generate more chapters like the examples below
This is a free course focused on personal and professional growth. It is not equivalent to a technical, undergraduate, or postgraduate course, but offers practical and relevant knowledge for your professional journey.