Service Design Course
What will I learn?
Level up your design skills with our Service Design Course, made specially for design professionals in Senegal who want to bring new ideas. You go deep into making prototypes and improving them, learning how to make simple prototypes and use digital tools. You go put users first by using empathy maps and thinking about how to make things accessible for everyone. You go learn how to bring together services that happen in person and online, so users have a smooth experience. You go look at how people move around in cities and get better at making service blueprints, designing user interfaces and experiences (UI/UX), and using feedback from users. Join us to change the way you design things today!
Apoia's Unique Features
Develop skills
Enhance the development of the practical skills listed below
Master prototyping: Learn to create and improve simple digital prototypes for Senegal.
User empathy: Develop personas and empathy maps to put users in Senegal at the heart of your designs.
Seamless integration: Combine in-person and online parts of services smoothly for the Senegalese context.
Urban mobility insights: Understand the problems and solutions for how people move around in Senegalese cities.
Effective feedback: Collect, understand, and improve your designs based on what users in Senegal tell you.
Suggested overview
Workload: between 4 and 360 hours
Before getting started, you can adjust the chapters and the workload.
- Choose which chapter to begin with
- Add or remove chapters
- Increase or decrease the course workload
Examples of chapters you can include
You'll be able to create more chapters like the examples below
This is a free course, focused on personal and professional growth. It is not equivalent to a technical, undergraduate, or postgraduate course, but offers practical and relevant knowledge for your professional journey.