CX Design Course
What will I learn?
Sharpen your product design skills with our CX Design Course, specially designed for professionals ready to master customer experience strategies in Senegal. You'll learn how to create user personas, understand mobile app UX, and map customer journeys that are relevant to the Senegalese context. Learn how to document your findings properly, collect useful feedback, and make improvements step-by-step. This high-quality, hands-on course will give you the tools you need to match design elements with user needs, making sure users enjoy interacting with your product.
Apoia's Unique Features
Develop skills
Enhance the development of the practical skills listed below
Develop user personas: Create detailed profiles to understand the people you're designing for (Senegalese context).
Enhance mobile UX: Use the latest trends to make mobile apps more engaging and satisfying for users in Senegal.
Present findings effectively: Learn how to present your research and ideas in a clear and concise way.
Gather and analyze feedback: Get useful information from users to continuously improve your designs.
Map customer journeys: Find the important moments where customers interact with your product and find ways to make them better.
Suggested overview
Workload: between 4 and 360 hours
Before getting started, you can adjust the chapters and the workload.
- Choose which chapter to begin with
- Add or remove chapters
- Increase or decrease the course workload
Examples of chapters you can include
You'll be able to create more chapters like the examples below
This is a free course, focused on personal and professional growth. It is not equivalent to a technical, undergraduate, or postgraduate course, but offers practical and relevant knowledge for your professional journey.