Frictionless Sales Course

What will I learn?

Level up your sales game for retail in Senegal with our Frictionless Sales Course. We'll show you how to make selling smoother and keep customers happy. You'll learn how to map out the customer's experience, make things personal for each customer, and use feedback to make things even better. You'll also get good at using data to make smart choices, adding the latest sales tools to your work, and automating your CRM. We'll teach you how to spot what's slowing down sales, measure your success with the right numbers, and make changes that actually work. Sign up now to change the way you sell and get real results!

Apoia's Unique Features

Accessible online course for a lifetime
Certificate aligned with educational standards
Printable PDF summaries
24/7 online assistance available
Select and arrange the chapters you want to study
Customize the course workload
Instant feedback on practical activities
Study anytime, no internet required

Develop skills

Enhance the development of the practical skills listed below

Become a master at mapping the customer journey for smooth sales experiences.

Use data to make better decisions and improve your sales strategies.

Get CRM systems up and running to automate your sales processes efficiently.

Identify and fix those bottlenecks that are slowing down your sales.

Use personalization to make customers happier and boost sales.

Suggested overview

Workload: between 4 and 360 hours

Before getting started, you can adjust the chapters and the workload.

  • Choose which chapter to begin with
  • Add or remove chapters
  • Increase or decrease the course workload

Examples of chapters you can include

You'll be able to create more chapters like the examples below

This is a free course, focused on personal and professional growth. It is not equivalent to a technical, undergraduate, or postgraduate course, but offers practical and relevant knowledge for your professional journey.