Access courses

Retail Course

What will I learn?

Boost your retail career with our thorough Retail Training Programme, made for people wey wan shine for di retail business. Learn di important things about customer service, like how to handle complain and understand wetin customers need, while you dey sharpen your communication skills. Discover how to arrange shop well, like where to put product and how to make things look fine. Make customer experience better with loyalty programme and by making things personal for dem. Learn how to sell well, like how to sell more and how to connect with customers, and get good knowledge about how to manage goods for shop. Join us now so you go sabi retail well!

Apoia's Unique Features

Accessible online course for a lifetime
Certificate aligned with educational standards
Printable PDF summaries
24/7 online assistance available
Select and arrange the chapters you want to study
Customize the course workload
Instant feedback on practical activities
Study anytime, no internet required

Develop skills

Enhance the development of the practical skills listed below

Sabi customer service well: Solve complain and understand wetin customer dem need properly.

Arrange shop fine: Put product for correct place and use correct visual arrangement.

Make customer experience sweet: Create loyalty programme and make how we dey relate with customers personal.

Sell well well: Sabi how to upsell, cross-sell and close sales sharp sharp.

Manage goods well: Track stock, handle plenty goods, and plan how to restock.

Suggested overview

Workload: between 4 and 360 hours

Before getting started, you can adjust the chapters and the workload.

  • Choose which chapter to begin with
  • Add or remove chapters
  • Increase or decrease the course workload

Examples of chapters you can include

You'll be able to create more chapters like the examples below

This is a free course, focused on personal and professional growth. It is not equivalent to a technical, undergraduate, or postgraduate course, but offers practical and relevant knowledge for your professional journey.