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IT Help Desk Course

What will I learn?

Move your IT work forward with our IT Help Desk Training, made for tech people who want to get better for dem work. You go learn how to find out and fix network problem, solve driver wahala, and make Wi-Fi connect well. You go sabi write technical document by keeping IT knowledge base up to date and writing clear instructions wey people go understand. You go make IT support work better by talking correct with users and answering dem quick-quick. You go get head for hardware, how to fix am, and how to put software inside computer, so you go ready to face any tech problem wey show face.

Apoia's Unique Features

Accessible online course for a lifetime
Certificate aligned with educational standards
Printable PDF summaries
24/7 online assistance available
Select and arrange the chapters you want to study
Customize the course workload
Instant feedback on practical activities
Study anytime, no internet required

Develop skills

Enhance the development of the practical skills listed below

Find network errors: Learn correct way to find and fix problem wey dey make network no dey work well.

Write clear instructions: Write IT document wey correct and easy for people to understand.

Make response time fast: Make your work dey fast when you dey answer technical questions.

Find hardware failures: Learn how to see and fix problem wey dey with hardware.

Install software effectively: Learn how to put software inside computer and manage am well.

Suggested overview

Workload: between 4 and 360 hours

Before getting started, you can adjust the chapters and the workload.

  • Choose which chapter to begin with
  • Add or remove chapters
  • Increase or decrease the course workload

Examples of chapters you can include

You'll be able to create more chapters like the examples below

This is a free course, focused on personal and professional growth. It is not equivalent to a technical, undergraduate, or postgraduate course, but offers practical and relevant knowledge for your professional journey.