Customer Service: Handling Abusive Customers Course
Content is always updated in your course.
Basic course of 4 hours free
Completion certificate
AI tutor
Practical activities
Online and lifelong course
What will I learn?
Ku xeel-dheerow sida loola macaamilo macaamiisha xanaaqsan adigoo isticmaalaya koorsadeena dhamaystiran ee loogu talagalay xirfadlayaasha xarumaha wicitaanka. Kobci xirfadahaaga isgaarsiinta adigoo si firfircoon u dhegeysta, u naxariista, oo maareeya codkaaga. Baro xallinta khilaafaadka adigoo gorgortan galaya, qaboojinaya xaaladda, oo xallinaya dhibaatooyinka. Horumarso dukumeentiyada adigoo si wax ku ool ah u isticmaalaya CRM-ka oo bixiya warbixino sax ah. Mudnaanta sii daryeelka naftaada iyo maaraynta walbahaarka, adigoo sidoo kale fahmaya xuquuqda macmiilka iyo siyaasadaha shirkadda. Kor u qaad garaadkaaga dareenka iyo xirfaddaada marka aad la macaamilayso isdhexgalka adag. Isdiiwaangeli hadda si aad u bedesho habkaaga adeegga macaamiisha.
Live mentoring sessions weekly
Count on our team of specialists to assist you weekly
Imagine learning something while clearing your doubts with professionals already in the field? At Apoia, this is possible.
Access open rooms with various market professionals.
Expand your network.
Exchange experiences with specialists from other areas and tackle your professional challenges.
Learning outcomes
Enhance the development of the practical skills listed below
Ku xeel-dheeroow dhegeysi firfircoon si kor loogu qaado isdhexgalka macmiilka.
Adeegso farsamooyinka qaboojinta xaaladda si aad si habsami leh u xalliso khilaafaadka.
Isticmaal nidaamyada CRM si aad u ilaaliso diiwaanka oo aad u soo gudbiso warbixinno hufan.
Horumarso xirfadaha is-xakamaynta si aad si wax ku ool ah u maareyso walbahaarka.
Faham dhinacyada sharciga iyo xuquuqda macmiilka ee adeegga.