Customer Relationship Management Course

CertificatePreview

Content is always updated in your course.

Basic course of 4 hours free

Completion certificate

AI tutor

Practical activities

Online and lifelong course

What will I learn?

Hagaaji shaqadaada waaxda teknolojiyadda adigoo qaadanaya Koorska Maareynta Xiriirka Macmiilka. Baro waxyaabaha aasaasiga u ah CRM, laga bilaabo faa'iidooyinkiisa iyo qaybaha muhiimka ah ilaa heerka ugu sarreeya ee hababka jawaab-celinta macmiilka. Baro sida loo doorto hababka isgaarsiinta ee waxtarka leh, loo habeeyo wax soo saarka adeegga, korna loo qaado qanacsanaanta iyo haynta macmiilka. Samee oo hirgeli xeelado CRM oo xoogan, la soco waxqabadka adigoo isticmaalaya tusmooyinka waxqabadka muhiimka ah (KPIs), oo si joogto ah u hagaaji habkaaga. Ku soo biir hadda si aad u beddesho xiriirkaaga macmiilka una horseeddo guul.

Live mentoring sessions weekly

Count on our team of specialists to assist you weekly

Imagine learning something while clearing your doubts with professionals already in the field? At Apoia, this is possible.

Access open rooms with various market professionals.


Expand your network.


Exchange experiences with specialists from other areas and tackle your professional challenges.

Learning outcomes

Enhance the development of the practical skills listed below

Ku xeel-dheerow nidaamyada CRM: Kordhi hufnaanta goobaha teknolojiyadda ku saleysan.

Falanqee jawaab-celinta macmiilka: Ku salee horumarinta aragtiyo wax ku ool ah.

Hagaaji isgaarsiinta: Dooro habab wax ku ool ah oo loogu talagalay dhagaystayaal kala duwan.

Habee adeegyada: U habeey xeeladaha si loo daboolo baahiyaha gaarka ah ee macmiilka.

Kordhi haynta: Hirgeli xeelado lagu kordhinayo daacadnimada macmiilka.