Basic course of 4 hours free
Completion certificate
AI tutor
Practical activities
Online and lifetime course
What will I learn?
Improve your business skills with our CRM Training, made for people who want to be good at managing customer relationships. You will learn how to check data, find out what's happening, and use tools to understand customers well. You will also learn how to write good reports and make better plans for selling, including how to do special marketing and bring back customers who have gone away. You will understand the important parts of CRM systems and how they can help, and you will learn how to use CRM strategies that work and have clear goals. Join now to turn information into useful business knowledge.
Live mentoring rooms weekly
Count on our team of specialists to support you weekly
Imagine learning something while clearing your doubts with people who already work in it? At Apoia, this is possible
Access open rooms with various market professionals
Expand your network
Exchange experiences with specialists from other fields and address your professional challenges.
Learning outcomes
Enhance your development of the practical skills listed below
Get good at data analysis: Find patterns and trends in customer information.
Make effective reports: Explain what you find in a way that everyone can understand.
Develop sales strategies: Create special plans for marketing and talking to customers.
Sort customers into groups: Find the important customers and those who are not buying anything anymore.
Use CRM systems well: Plan, follow, and see if you are succeeding.