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Customer Service Associate Course

What will I learn?

Make your call center work betta wit dis Customer Service Associate Training. E go helep you sabi how to fix problem, put customer first, and talk good. You go learn how to know wetin customer want, make correct decision when time hard, and find new ways to solve problem. You go get heart for customer, build strong friendship wit dem, and make dem happy. You go do call quick quick by sabi how to use time and work smart. You go listen good, look well, and talk clear. You go take advice to do betta and feel customer pain for real.

Apoia's Unique Features

Online courses available for life
Certificate aligned with educational standards
Printable PDF summaries
24/7 online support
Select and arrange the chapters you want to study
Set your own course schedule
Instant feedback on practical activities
Study at your convenience, no internet needed

Develop skills

Enhance the practical skills listed below

Sabi fix problem well: Solve customer problem wit new new ideas.

Talk betta: Listen good good and use simple clear words.

Build friendship wit customer: Make dem dey loyal by treatin dem good.

Do work quick quick: Use time well and work smart for call.

Get heart for people: Understand how customer dey feel and reply dem wit sense.

Suggested summary

Workload: between 4 and 360 hours

Before beginning, feel free to change the chapters and the workload.

  • Choose which chapter to start with
  • Add or remove chapters
  • Increase or decrease the course workload

Examples of chapters you can add

You will be able to generate more chapters like the examples below

This is a free course focused on personal and professional development. It is not akin to a technical, undergraduate, or postgraduate course, but offers practical and relevant knowledge for your professional journey.