Speech Analytics Technician Course
What will I learn?
Boost ya call center work with our Training for Speech Talkin' Analysis Technician. Learn how to fix up data, clean it well, and collect it so you can turn rough call data into ideas you can use. We go teach you how to use di latest speech talkin' analysis tools for writin' down what people say, feelin' how dem feel, and seein' which way tings are goin'. You go learn how to make reports and show dem to people so dem can understand and know what to do. Make di call center work better with new technology and fix how tings are done. Join us now so you can be very important person for di call center work.
Apoia's Unique Features
Develop skills
Enhance the practical skills listed below
Learn how to clean data well: Remove anytin' dat no important and deal with anytin' missin' quick-quick.
Make good reports: Put reports together properly and show ideas dat people can use.
Check how call center doin': See di time when plenty people call and check if people happy or not.
Use speech talkin' analysis tools: Write down what people say and feel how dem feel.
Find ideas dat people can use: Tell people what kind of trainin' dem need and fix how tings are done.
Suggested summary
Workload: between 4 and 360 hours
Before beginning, feel free to change the chapters and the workload.
- Choose which chapter to start with
- Add or remove chapters
- Increase or decrease the course workload
Examples of chapters you can add
You will be able to generate more chapters like the examples below
This is a free course focused on personal and professional development. It is not akin to a technical, undergraduate, or postgraduate course, but offers practical and relevant knowledge for your professional journey.