Basic course of 4 hours free
Completion certificate
AI tutor
Practical activities
Online and lifetime course
What will I learn?
Improve your telemarketing skills with our Telemarketing Specialist Training Programme, made for call center people who want to be the best. You will learn how to talk to people well, how to convince them, and how to listen carefully so you can understand what customers want. You will also learn how to answer questions they have, finish sales, and make good relationships that last long. We will use acting and advice to help you get better and set goals for yourself. You will get to know the products well and learn how to show people good solutions so you can succeed.
Live mentoring rooms weekly
Count on our team of specialists to support you weekly
Imagine learning something while clearing your doubts with people who already work in it? At Apoia, this is possible
Access open rooms with various market professionals
Expand your network
Exchange experiences with specialists from other fields and address your professional challenges.
Learning outcomes
Enhance your development of the practical skills listed below
Learn how to close sales well: Use strong words to finish deals with confidence.
Improve how you talk to people: Get better at convincing people and listening carefully.
Understand what customers need: Know their problems and find solutions that fit them.
Handle questions and doubts: Turn problems into chances with smart ways.
Build good relationships: Make relationships that last long through understanding and trust.