CRM Marketing Course
What will I learn?
Get to know how CRM marketing can really help your work, with our training made for people who work with communication. We'll look at the basics of CRM, learn how to group customers well, and see how new, green technology is changing marketing. You'll learn how to make your marketing speak to each customer, how to know if your marketing is working, and how to use CRM to make things better. Use what you learn from data to keep customers happy and get more from them over time. Improve your marketing skills with useful, good quality information that fits how business is done today.
Apoia's Unique Features
Develop skills
Enhance the practical skills listed below
Get good with CRM systems: Learn how to use CRM tools and how they can help business.
Group customers well: Learn how to group customers by things like age, what they like, and how they act.
Make marketing personal: Find out ways to make your communication speak to each customer.
Look at data carefully: Learn how to gather and understand information about customers.
Use CRM plans: Make good CRM plans and see if they are working.
Suggested summary
Workload: between 4 and 360 hours
Before beginning, feel free to change the chapters and the workload.
- Choose which chapter to start with
- Add or remove chapters
- Increase or decrease the course workload
Examples of chapters you can add
You will be able to generate more chapters like the examples below
This is a free course focused on personal and professional development. It is not akin to a technical, undergraduate, or postgraduate course, but offers practical and relevant knowledge for your professional journey.