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Difficult Conversations Course

What will I learn?

Learn how to handle tough talks like a pro with our Course on How to Talk About Hard Things. It's made for people who need to be good communicators and want to get better. You'll dig into ways to talk that really work, like listening carefully and watching body language. You'll also learn how to keep your cool when things get heated and how to steer the talk in the right direction. You'll figure out how to sort out problems, build a team that works well together, and understand how people act in a team so everyone feels included and things get better for good. Level up your talking skills today!

Apoia's Unique Features

Online courses available for life
Certificate aligned with educational standards
Printable PDF summaries
24/7 online support
Select and arrange the chapters you want to study
Set your own course schedule
Instant feedback on practical activities
Study at your convenience, no internet needed

Develop skills

Enhance the practical skills listed below

Become a peace maker: Sort out disagreements using good peace-making skills.

Get better at bargaining: Learn how to find things you can agree on when you're talking things through.

Make everyone feel welcome: Help everyone talk openly and make sure the team is a place where everyone belongs.

Understand how teams work: See how people talk to each other and act in a team.

Give advice that helps: Give feedback that helps people get better all the time.

Suggested summary

Workload: between 4 and 360 hours

Before beginning, feel free to change the chapters and the workload.

  • Choose which chapter to start with
  • Add or remove chapters
  • Increase or decrease the course workload

Examples of chapters you can add

You will be able to generate more chapters like the examples below

This is a free course focused on personal and professional development. It is not akin to a technical, undergraduate, or postgraduate course, but offers practical and relevant knowledge for your professional journey.