Email Etiquette: Write More Effective Emails at Work Course

What will I learn?

Improve your way of talking to people with our Email Manners: How to Write Better Emails for Work Training. This training is made for people who work in communications, and it will help you learn how to write short and clear emails, handle how quickly you respond, and use CC and BCC properly. You will learn how to make good subject lines that catch people's eye, keep a professional way of talking, and avoid common mistakes people make in emails. Make your emails clearer, use the right tone, write your messages in a way that makes sense, and understand different cultures when saying hello and goodbye. Join now and change the way you use email!

Apoia's Unique Features

Online courses available for life
Certificate aligned with educational standards
Printable PDF summaries
24/7 online support
Select and arrange the chapters you want to study
Set your own course schedule
Instant feedback on practical activities
Study at your convenience, no internet needed

Develop skills

Enhance the practical skills listed below

Learn to write short emails: Write clear and straight-to-the-point messages so people understand you well.

Make sure you respond quickly: Decide how fast you should reply and stick to it.

Use CC and BCC the right way: Know when to add people to the email so they get it, and when to hide their email from others.

Write good subject lines: Make headers that grab people's attention and tell them what the email is about.

Keep a professional way of talking: Find the right balance between being formal and friendly in your emails.

Suggested summary

Workload: between 4 and 360 hours

Before beginning, feel free to change the chapters and the workload.

  • Choose which chapter to start with
  • Add or remove chapters
  • Increase or decrease the course workload

Examples of chapters you can add

You will be able to generate more chapters like the examples below

This is a free course focused on personal and professional development. It is not akin to a technical, undergraduate, or postgraduate course, but offers practical and relevant knowledge for your professional journey.