Basic course of 4 hours free
Completion certificate
AI tutor
Practical activities
Online and lifetime course
What will I learn?
You want to level up your job for the technology side? Then this Customer Relationship Management Course na for you. You go learn everything about CRM, from understanding how e dey help and the main things wey dey inside, to knowing how to collect customer feedback. You go learn how to choose the right way to talk to people, how to make sure you dey give customers what they want, and how to make them happy so they go stay with you. You go learn how to make strong CRM plans, how to check if things dey work well with KPIs, and how to always make things better. Join us now so you fit change how you dey talk to customers and make your work successful.
Live mentoring rooms weekly
Count on our team of specialists to support you weekly
Imagine learning something while clearing your doubts with people who already work in it? At Apoia, this is possible
Access open rooms with various market professionals
Expand your network
Exchange experiences with specialists from other fields and address your professional challenges.
Learning outcomes
Enhance your development of the practical skills listed below
Master CRM systems: Make your work faster and better for the technology side.
Analyze customer feedback: Use wetin customers dey talk to make things better.
Optimize communication: Choose the best way to talk to different people.
Personalize services: Make sure you dey give each customer wetin they need.
Boost retention: Plan things wey go make customers stay with you for long.