Basic course of 4 hours free
Completion certificate
AI tutor
Practical activities
Online and lifetime course
What will I learn?
Improve your work skills with the Operational Excellence Basics Training, made for people who work in operations and want to make things run smoother and get better results. You'll learn how to find out why problems happen using tools like the '5 Whys' and the Fishbone Diagram. You'll also learn how to map out processes and use lean management ways of doing things. You'll learn how to write good reports, plan how to put things into action, and set up KPIs (Key Performance Indicators). This training helps you find things that are slowing things down, make processes automatic, and make sure things are always getting better, all at your own speed.
Live mentoring rooms weekly
Count on our team of specialists to support you weekly
Imagine learning something while clearing your doubts with people who already work in it? At Apoia, this is possible
Access open rooms with various market professionals
Expand your network
Exchange experiences with specialists from other fields and address your professional challenges.
Learning outcomes
Enhance your development of the practical skills listed below
Learn How to Find the Root Cause of Problems: Use the '5 Whys' and Fishbone techniques to solve problems.
Use Lean Strategies: Make things more efficient by using automation and changing how processes work.
Map Important Processes: Find and show how important work flows happen.
Be Good at Reporting: Write clear reports and talk well with the people involved.
Make Things Always Get Better: Watch how things are going and change strategies to be successful.