Operational Excellence Foundations Course

What will I learn?

Improve your work skills with the Operational Excellence Basics Training, made for people who work in operations and want to make things run smoother and get better results. You'll learn how to find out why problems happen using tools like the '5 Whys' and the Fishbone Diagram. You'll also learn how to map out processes and use lean management ways of doing things. You'll learn how to write good reports, plan how to put things into action, and set up KPIs (Key Performance Indicators). This training helps you find things that are slowing things down, make processes automatic, and make sure things are always getting better, all at your own speed.

Apoia's Unique Features

Online courses available for life
Certificate aligned with educational standards
Printable PDF summaries
24/7 online support
Select and arrange the chapters you want to study
Set your own course schedule
Instant feedback on practical activities
Study at your convenience, no internet needed

Develop skills

Enhance the practical skills listed below

Learn How to Find the Root Cause of Problems: Use the '5 Whys' and Fishbone techniques to solve problems.

Use Lean Strategies: Make things more efficient by using automation and changing how processes work.

Map Important Processes: Find and show how important work flows happen.

Be Good at Reporting: Write clear reports and talk well with the people involved.

Make Things Always Get Better: Watch how things are going and change strategies to be successful.

Suggested summary

Workload: between 4 and 360 hours

Before beginning, feel free to change the chapters and the workload.

  • Choose which chapter to start with
  • Add or remove chapters
  • Increase or decrease the course workload

Examples of chapters you can add

You will be able to generate more chapters like the examples below

This is a free course focused on personal and professional development. It is not akin to a technical, undergraduate, or postgraduate course, but offers practical and relevant knowledge for your professional journey.