CX Design Course
What will I learn?
Make your product design skills strong with our CX Design Course, made special for professionals who want to be good at customer experience strategies. You'll learn how to make user personas, understand how mobile apps should work for users, and map out customer journeys. Learn to write down what you find clearly, collect good feedback, and make changes bit by bit. This course, which is good quality and focuses on doing things, will give you the tools to make sure your designs match what users need, so they enjoy using your products and are happy.
Apoia's Unique Features
Develop skills
Enhance the practical skills listed below
Develop user personas: Make detailed profiles so you understand the people you're designing for.
Enhance mobile UX: Use new trends to make users like and enjoy your mobile apps more.
Present findings effectively: Learn how to present your findings in a clear and simple way.
Gather and analyze feedback: Collect feedback and understand it so you can keep improving your design.
Map customer journeys: Find the important places where customers interact with your product and find ways to make them better.
Suggested summary
Workload: between 4 and 360 hours
Before beginning, feel free to change the chapters and the workload.
- Choose which chapter to start with
- Add or remove chapters
- Increase or decrease the course workload
Examples of chapters you can add
You will be able to generate more chapters like the examples below
This is a free course focused on personal and professional development. It is not akin to a technical, undergraduate, or postgraduate course, but offers practical and relevant knowledge for your professional journey.