Access courses

Telemarketing Training Course

What will I learn?

This training will help you do better in selling things over the phone. It's made for people who really want to learn how to be good at talking to customers on the phone. You'll learn how to understand what customers need, find good answers for them, and know what problems they have. You'll also learn how to talk well by listening carefully, convincing people nicely, and making friends with them. We will practice a lot by acting like we are on the phone, getting advice, and learning how to answer hard questions. You go learn to make your sales pitches very good and close deals properly. Come join us now to change your phone skills and sell better.

Apoia's Unique Features

Online courses available for life
Certificate aligned with educational standards
Printable PDF summaries
24/7 online support
Select and arrange the chapters you want to study
Set your own course schedule
Instant feedback on practical activities
Study at your convenience, no internet needed

Develop skills

Enhance the practical skills listed below

Know Customer Needs Well: Find good solutions and understand their problems correctly.

Talk Better: Make friends and use nice ways to persuade people.

Make Sales Better: Answer hard questions and close deals with confidence.

Adjust Easily: Practice what to say and change it based on how the customer replies.

Do Better Work: Look at your calls carefully and make goals to improve all the time.

Suggested summary

Workload: between 4 and 360 hours

Before beginning, feel free to change the chapters and the workload.

  • Choose which chapter to start with
  • Add or remove chapters
  • Increase or decrease the course workload

Examples of chapters you can add

You will be able to generate more chapters like the examples below

This is a free course focused on personal and professional development. It is not akin to a technical, undergraduate, or postgraduate course, but offers practical and relevant knowledge for your professional journey.