Basic course of 4 hours free
Completion certificate
AI tutor
Practical activities
Online and lifelong course
What will I learn?
Fungua uwezo wa masoko ya CRM kwa kozi yetu kamili iliyoundwa kwa wataalamu wa mawasiliano. Ingia ndani kabisa ya misingi ya CRM, jifunze mbinu za ugawaji wa wateja, na uchunguze mitindo ya masoko ya teknolojia rafiki kwa mazingira. Jifunze kubinafsisha mikakati ya masoko, tambua viashiria muhimu vya utendaji, na utekeleze mikakati madhubuti ya CRM. Tumia maarifa yanayotokana na data ili kuongeza uhifadhi wa wateja na thamani ya maisha yote. Boresha ujuzi wako wa masoko kwa maudhui ya vitendo na bora yaliyoundwa kwa mazingira ya biashara ya kisasa.
Weekly live mentoring sessions
Count on our team of specialists to assist you every week
Imagine learning something while clarifying doubts with professionals already working in the field? At Apoia, this is possible
Gain access to open sessions with various market professionals
Expand your network
Exchange experiences with specialists from other areas and tackle your professional challenges.
Learning outcomes
Strengthen the development of the practical skills listed below
Fundi mifumo ya CRM: Pata utaalamu katika zana za CRM na faida zake za kibiashara.
Gawanya wateja: Jifunze ugawaji wa kidemografia, kisaikolojia, na kitabia.
Binafsisha masoko: Gundua mbinu na zana za mawasiliano yaliyolengwa.
Changanua data: Boresha ujuzi katika kukusanya na kufasiri data ya wateja.
Tekeleza mikakati ya CRM: Unda na tathmini mipango madhubuti ya CRM.