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  3. CRM Course

CRM Course

CertificatePreview

Content always updated in your course.


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Basic course of 4 hours free

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Completion certificate

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AI tutor

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Practical activities

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Online and lifelong course

Learn how the plans work

Values after the free period

Free basic course

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Complete unitary course

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Annual subscription

Unlimited online content

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Workload:18 hours

What will I learn?

Imarisha ujuzi wako wa Ujasusi wa Biashara kupitia Kozi yetu ya CRM, iliyoundwa kwa ajili ya wataalamu wanaotaka kuifahamu kikamilifu usimamizi wa uhusiano na wateja. Ingia ndani kabisa ya mbinu za uchambuzi wa data, jifunze kutambua mifumo, na utumie zana kwa ajili ya maarifa ya wateja. Tengeneza ripoti bora na mikakati ya mauzo, ikiwa ni pamoja na uuzaji wa kibinafsi na mipango ya kuwafufua wateja. Elewa vipengele muhimu na faida za mifumo ya CRM, na utekeleze mikakati ya CRM yenye mafanikio kwa kutumia KPIs zilizo wazi. Jiunge sasa ili kubadilisha data kuwa ujasusi wa biashara unaoweza kutekelezwa.

Weekly live mentoring sessions

Count on our team of specialists to assist you every week

Imagine learning something while clarifying doubts with professionals already working in the field? At Apoia, this is possible

Gain access to open sessions with various market professionals


Expand your network


Exchange experiences with specialists from other areas and tackle your professional challenges.

Learning outcomes

Strengthen the development of the practical skills listed below

Fahamu uchambuzi wa data: Gundua mifumo na mwelekeo katika data ya wateja.

Tengeneza ripoti bora: Wasilisha maarifa kwa uwazi na kwa ufupi.

Buni mikakati ya mauzo: Unda mipango ya uuzaji wa kibinafsi na ushirikishwaji.

Wagawa wateja: Tambua viongozi wenye thamani kubwa na wateja wasio hai.

Tekeleza mifumo ya CRM: Panga, fuatilia, na upime mafanikio kwa ufanisi.