Communicating With Diplomacy And Tact Course

Preview certificate

What will I learn?

Get the hang of talking proper proper with our 'Omuntu W'Omuntu' Course. Made for people who deal with talking to others at work, this course gives you good lessons on how to talk well, including watching your body language, listening good good, and knowing how people like to be talked to. Sharpen your skills in looking after customers, settling quarrels, and making plans for how to talk to people. Learn to control your feelings, make people trust you, and use clever ways of talking through acting things out and thinking about what you've done. Join now and become a master at talking!

Apoia's Unique Features

Online and lifetime access to courses
Certificate aligned with educational standards
PDF summaries for easy printing
Online support available at all times
Select and arrange the chapters you want to study
Set your own course workload
Instant feedback on practical activities
Study at your convenience, no internet required

Develop skills

Strengthen the development of the practical skills listed below

Know your body language: Talk better with how you move and stand.

Listen properly: Understand and get involved better.

Make customers trust you: Build good relationships that last.

Settle quarrels with sense: Handle disagreements without fighting.

Make smart plans for talking: Get what you want clearly.

Suggested summary

Workload: between 4 and 360 hours

Before starting, you can change the chapters and the workload.

  • Choose which chapter to start with
  • Add or remove chapters
  • Increase or decrease the course workload

Examples of chapters you can add

You will be able to generate more chapters like the examples below

This is a free course, focused on personal and professional development. It is not equivalent to a technical, undergraduate, or postgraduate course, but offers practical and relevant knowledge for your professional journey.