Frictionless Sales Course

What will I learn?

Elevate your retail sales skills with our Frictionless Sales Course, designed to streamline your sales process and enhance customer satisfaction. Dive into customer journey mapping, personalization techniques, and feedback iteration to improve experiences. Master data-driven decision-making, integrate cutting-edge sales tools, and automate CRM systems. Learn to identify sales bottlenecks, measure success with key performance indicators, and implement effective change management strategies. Join now to transform your sales approach and drive results.

Apoia's Differentials

Online and lifetime course
Certificate following educational guidelines
PDF summaries for printing
Online assistant always available
Choose and order the chapters you prefer to study
Define the course workload
Practical activities corrected instantly
Study anytime, without needing internet

Develop skills

Strengthen the development of the practical skills listed below

Master customer journey mapping for seamless sales experiences.

Utilize data-driven decisions to enhance sales strategies.

Implement CRM systems for efficient sales automation.

Identify and reduce sales process bottlenecks effectively.

Apply personalization techniques to boost customer satisfaction.

Suggested summary

Workload: between 4 and 360 hours

Before starting, you can change the chapters and the workload.

  • Choose which chapter to start with
  • Add or remove chapters
  • Increase or decrease the course workload

Examples of chapters you can add

You will be able to generate more chapters like the examples below

This is a free course, focused on personal and professional development. It is not equivalent to a technical, undergraduate, or postgraduate course, but offers practical and relevant knowledge for your professional journey.