
Basic course of 4 hours free
Completion certificate
AI tutor
Practical activities
Online and lifelong course
What will I learn?
Kickstart your retail career with our Sales Assistant Course, designed to give you the essential skills you need to succeed. Master sales techniques like upselling, cross-selling, and closing deals. Improve your communication with active listening and asking the right questions. Handle customer objections like a pro and get proper product knowledge so you can match it to what customers need. Learn to make interactions personal and create a good vibe in the store, making sure customers are happy and your sales go up.
Live mentoring rooms weekly
Count on our team of specialists to help you weekly
Imagine learning something while clearing your doubts with people who already work with it? At Apoia this is possible
Have access to open rooms with various market professionals
Expand your network
Exchange experiences with specialists from other areas and solve your professional challenges.
Learning outcomes
Strengthen the development of the practical skills listed below
Master upselling: Boost sales by cleverly suggesting extra products.
Build rapport: Connect with customers to grow trust and loyalty.
Overcome objections: Handle customer worries confidently and with solutions.
Personalise interactions: Customise experiences to fit each customer.
Understand trends: Keep up to date with fashion so you can give customers the best advice.