Live Chat Coordinator Course
What will I learn?
Improve your call centre job prospects with our Live Chat Coordinator Training Programme, built to make you better at checking the quality of work, talking to people, and using your time well. Become a master at listening carefully, chatting clearly, and handling tricky talks so customers are happier. Learn how to sort out what's important, encourage your team, and fix problems quickly. Get good at watching how people are doing and giving feedback so things keep getting better. Join us now to change the way you help customers and do well in the busy world of live chat coordinating.
Apoia's Unique Offerings
Develop your skills
Enhance your practical skills listed below
Become very good at listening carefully so you can help customers much better.
Use quality rules to make your service top-notch.
Get better at using your time well so you can sort out what's important.
Find new and clever ways to fix problems properly.
Make customers much happier by giving them service that suits them.
Suggested summary
Workload: between 4 and 360 hours
Before starting, you can change the chapters and workload.
- Choose which chapter to start with
- Add or remove chapters
- Increase or decrease the course workload
Examples of chapters you can add
You will be able to generate more chapters similar to the examples below
This is a free course aimed at personal and professional development. It is not equivalent to a technical, undergraduate, or postgraduate course, but provides practical and relevant knowledge for your professional journey.