Access courses

Business Etiquette 101: Social Skills For Success Course

What will I learn?

Master the art of professional communication with our Business Etiquette 101: Social Skills for Success Course (Zambian Edition). This course is designed for those looking to improve their professional interactions, and it offers practical insights into how to properly introduce yourself, have good conversations, and succeed at networking events. Learn to create introductions that make a good impression, engage in conversations that matter, and navigate events, whether they are online or in person. Improve your skills in building relationships and think about how etiquette affects your success at work. Register now to improve how people see you professionally.

Apoia's Unique Offerings

Online courses with lifetime access
Certificate aligned with educational standards
Printable PDF summaries
24/7 online support
Select and organise the chapters you wish to study
Set your own course workload
Instant feedback on practical activities
Study at your convenience, no internet required

Develop your skills

Enhance your practical skills listed below

Master self-introduction: Learn how to tailor your introduction to fit any professional situation you find yourself in.

Enhance conversation: Develop open-ended questions that can start meaningful conversations.

Navigate networking: Understand how events are structured and the proper etiquette to follow to achieve your goals.

Build relationships: Use follow-up strategies to strengthen the connections you make.

Reflect for growth: Use personal reflection to improve your professional success.

Suggested summary

Workload: between 4 and 360 hours

Before starting, you can change the chapters and workload.

  • Choose which chapter to start with
  • Add or remove chapters
  • Increase or decrease the course workload

Examples of chapters you can add

You will be able to generate more chapters similar to the examples below

This is a free course aimed at personal and professional development. It is not equivalent to a technical, undergraduate, or postgraduate course, but provides practical and relevant knowledge for your professional journey.