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Salesforce Course

What will I learn?

Unlock the full potential of Salesforce with our in-depth training programme designed for communication professionals like yourselves. We'll delve into Salesforce integration and customisation, mastering layouts and the AppExchange marketplace. Improve your abilities with automation tools like Workflow Rules and Salesforce Flow. Learn how to manage accounts, leads, and opportunities in a practical and effective way. Get valuable information through detailed reporting and analytics, and encourage more people to use the system by implementing best practices. Improve your communication strategies using Salesforce's strong features and mobile app.

Apoia's Unique Offerings

Online courses with lifetime access
Certificate aligned with educational standards
Printable PDF summaries
24/7 online support
Select and organise the chapters you wish to study
Set your own course workload
Instant feedback on practical activities
Study at your convenience, no internet required

Develop your skills

Enhance your practical skills listed below

Tailor Salesforce layouts to support effective communication practices.

Connect Salesforce with important communication tools used daily.

Manage tasks and events using the Salesforce Mobile App for convenience.

Automate communication workflows using Salesforce Flow.

Analyze sales data to gain strategic communication insights that will benefit your organisation.

Suggested summary

Workload: between 4 and 360 hours

Before starting, you can change the chapters and workload.

  • Choose which chapter to start with
  • Add or remove chapters
  • Increase or decrease the course workload

Examples of chapters you can add

You will be able to generate more chapters similar to the examples below

This is a free course aimed at personal and professional development. It is not equivalent to a technical, undergraduate, or postgraduate course, but provides practical and relevant knowledge for your professional journey.