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Service Design Course

What will I learn?

Improve your design skills with our Service Design Course, designed for design professionals ready to innovate. Learn about prototyping and trying out different ideas, mastering simple prototypes and digital tools. Embrace design that puts the user first by using empathy maps and making sure things are accessible. Combine physical and digital services smoothly, making sure users have a great experience. Explore how people move around in towns and cities, and get better at planning services, UI/UX, and using user feedback. Join us to change the way you design things today!

Apoia's Unique Offerings

Online courses with lifetime access
Certificate aligned with educational standards
Printable PDF summaries
24/7 online support
Select and organise the chapters you wish to study
Set your own course workload
Instant feedback on practical activities
Study at your convenience, no internet required

Develop your skills

Enhance your practical skills listed below

Become a Prototyping Master: Learn how to create and improve simple digital prototypes.

Understand User Empathy: Develop personas and empathy maps to design with the user in mind.

Integrate Seamlessly: Combine physical and digital services easily.

Gain Urban Mobility Insights: Understand the problems and solutions in how people move around in towns and cities.

Use Feedback Effectively: Collect, understand, and improve based on what users tell you.

Suggested summary

Workload: between 4 and 360 hours

Before starting, you can change the chapters and workload.

  • Choose which chapter to start with
  • Add or remove chapters
  • Increase or decrease the course workload

Examples of chapters you can add

You will be able to generate more chapters similar to the examples below

This is a free course aimed at personal and professional development. It is not equivalent to a technical, undergraduate, or postgraduate course, but provides practical and relevant knowledge for your professional journey.