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Managing Team Conflict Course

What will I learn?

Learn how to handle team disagreements with our course tailored for Zambian business professionals. You'll get good at talking and listening properly, including asking the right questions to settle fights. You'll find out what causes these problems and how different people and roles in a team can affect things. We'll teach you how to bargain, help people agree, and solve problems together. You'll also learn how to make plans to fix these disagreements and check if they're working so you can get better at it. Improve your leadership and make your team work well together.

Apoia's Unique Offerings

Online courses with lifetime access
Certificate aligned with educational standards
Printable PDF summaries
24/7 online support
Select and organise the chapters you wish to study
Set your own course workload
Instant feedback on practical activities
Study at your convenience, no internet required

Develop your skills

Enhance your practical skills listed below

Become a good listener to improve how your team talks to each other.

Find out what starts arguments so you can stop them before they happen.

Learn how to bargain properly so you can settle arguments well.

Make plans that you can actually use to sort out team disagreements.

Check how well your solutions are working so you can keep improving.

Suggested summary

Workload: between 4 and 360 hours

Before starting, you can change the chapters and workload.

  • Choose which chapter to start with
  • Add or remove chapters
  • Increase or decrease the course workload

Examples of chapters you can add

You will be able to generate more chapters similar to the examples below

This is a free course aimed at personal and professional development. It is not equivalent to a technical, undergraduate, or postgraduate course, but provides practical and relevant knowledge for your professional journey.