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  3. Working With Difficult People Course

Working With Difficult People Course

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Content continually updated in your course.


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Basic course of 4 hours free

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Completion certificate

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AI tutor

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Practical activities

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Online and lifelong course

Learn how the plans work

Prices after the free period

Free basic course

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Complete unit course

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Annual subscription

Unlimited online content

... monthly

Workload:18 hours

What will I learn?

Boost your firefighting career with our "Dealing with Ba Chimbwi (Difficult People) Course," planned to give you important skills for tough situations. Learn how to lead and affect people even when you're not in charge, encourage your team, and make changes in how people act that last. Build a good team spirit by encouraging trust, working together, and including everyone. Become a master at handling stress and talking well to sort out problems and understand how teams work. Improve your skills at work today.

Live mentoring sessions weekly

Rely on our specialists to support you weekly

Imagine learning something while clearing your doubts with people who already work in the field? With Apoia, this is possible.

Gain access to open sessions with various industry professionals.


Expand your network.


Exchange experiences with specialists from other fields and resolve your professional challenges.

Learning outcomes

Strengthen the development of the practical skills listed below

Influence without being the boss: Get good at convincing people so you can lead well in any situation.

Sort out fights: Learn how to talk things out and help people agree so your team works smoothly.

Manage stress: Learn ways to stay calm and help others when things are tough.

Build team trust: Encourage respect and working together for a good work environment.

Talk well: Get better at listening and giving feedback so you can talk clearly with others.