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Advanced Negotiation Skills Course

What will I learn?

Boost your management and administration career with our Advanced Negotiation Skills Course, tailored for Zambia. Get a firm grasp of important negotiation basics, sharpen your communication skills, and discover advanced methods like focusing on underlying interests and knowing your BATNA (Best Alternative To a Negotiated Agreement). Practice real-life situations through role-play to deal with objections and difficult situations properly. Learn how to create lasting relationships with clients by understanding what they really need and what drives them. This course, which is short but of high quality, will give you the confidence to negotiate effectively and get better results.

Apoia's Unique Offerings

Online courses with lifetime access
Certificate aligned with educational standards
Printable PDF summaries
24/7 online support
Select and organise the chapters you wish to study
Set your own course workload
Instant feedback on practical activities
Study at your convenience, no internet required

Develop your skills

Enhance your practical skills listed below

Get a strong foundation in negotiation basics: Understand the key ideas and different communication roles.

Create strategic plans: Develop negotiation plans that work and key things to say.

Improve relationships with clients: Build strong relationships and understand what clients need.

Overcome objections: Learn how to handle challenges and stay calm under pressure.

Think back and improve: Look at your experiences and use feedback to grow.

Suggested summary

Workload: between 4 and 360 hours

Before starting, you can change the chapters and workload.

  • Choose which chapter to start with
  • Add or remove chapters
  • Increase or decrease the course workload

Examples of chapters you can add

You will be able to generate more chapters similar to the examples below

This is a free course aimed at personal and professional development. It is not equivalent to a technical, undergraduate, or postgraduate course, but provides practical and relevant knowledge for your professional journey.