Sales Assistant Course
What will I learn?
Boost your career in retail with our Sales Assistant Course (Zambian Edition), designed to give you the important skills needed to succeed. Learn sales techniques like upselling, cross-selling, and how to finalise a sale. Improve how you talk to people by listening carefully and asking questions that get them talking. Handle customer questions with confidence and learn more about the products so you can match them to what customers want. Learn to make each customer feel special and create a good feeling in the shop, making sure customers are happy and your sales go up.
Apoia's Unique Offerings
Develop your skills
Enhance your practical skills listed below
Master upselling: Sell more by smartly suggesting extra products people might like.
Build rapport: Connect well with customers to build trust and make them loyal.
Overcome objections: Handle customer worries and questions with confidence and good answers.
Personalize interactions: Make each customer's experience special to suit what they need.
Understand trends: Keep up-to-date with the latest fashion so you can give customers good advice.
Suggested summary
Workload: between 4 and 360 hours
Before starting, you can change the chapters and workload.
- Choose which chapter to start with
- Add or remove chapters
- Increase or decrease the course workload
Examples of chapters you can add
You will be able to generate more chapters similar to the examples below
This is a free course aimed at personal and professional development. It is not equivalent to a technical, undergraduate, or postgraduate course, but provides practical and relevant knowledge for your professional journey.