Sales Training Course

What will I learn?

Improve your sales skills in the retail sector with our Sales Training Course, specifically designed for Zambian retail professionals who want to be the best. Get a proper understanding of the products, check out the competition, and show customers how the products will benefit them. Improve how you close sales, engage with customers, and figure out what they need. Learn about the psychology behind sales, understanding customer behaviour and using emotional intelligence. Practice different sales situations, handle objections with confidence, and improve your communication skills by listening carefully and building good relationships.

Apoia's Unique Offerings

Online courses with lifetime access
Certificate aligned with educational standards
Printable PDF summaries
24/7 online support
Select and organise the chapters you wish to study
Set your own course workload
Instant feedback on practical activities
Study at your convenience, no internet required

Develop your skills

Enhance your practical skills listed below

Get a proper understanding of the products: Check out the competition and show customers how the products will benefit them.

Improve sales techniques: Close deals properly and engage with customers strategically.

Understand sales psychology: Influence and persuade using emotional intelligence.

Handle objections: Deal with customer objections confidently and reassure them.

Improve communication: Build relationships, listen carefully, and ask questions that get the customer talking.

Suggested summary

Workload: between 4 and 360 hours

Before starting, you can change the chapters and workload.

  • Choose which chapter to start with
  • Add or remove chapters
  • Increase or decrease the course workload

Examples of chapters you can add

You will be able to generate more chapters similar to the examples below

This is a free course aimed at personal and professional development. It is not equivalent to a technical, undergraduate, or postgraduate course, but provides practical and relevant knowledge for your professional journey.